Retail Customer Service Lead

PetSmart
Permanent Texas, Houston Call Centre / CustomerService
Posted:
June 05, 2026
Location:
Texas, Houston, United States

Job Description

PetSmart does Anything for Pets - JOIN OUR TEAM!

Retail Customer Service Lead (Key Holder)

About Life at PetSmart

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.

Benefits that benefit you
  • Paid Weekly
  • Health & Wellness Benefits
  • 401k Plan with company match
  • Paid Time off for full-time associates
  • Associate discounts
  • Tuition Assistance
  • Career pathing
  • Development opportunities
Job Summary

PetSmart's Experience Lead (Retail Customer Service Lead) provides exceptional pet parent service to Pet Parents while uph...

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Job Overview

Job Type: Permanent
Location: Texas, United States
Posted: June 05, 2026
Deadline: July 15, 2026