Retail Experience Associate

About the Role:

As our Retail Experience Associate , you are the ambassador for Focus Global’s portfolio of home solutions, facilitating a positive customer journey through product knowledge, client management, and sales initiatives in our mall based stores.

You are a results-focused relationship builder - curious about consumer needs, can deliver engaging product interactions, and are enthusiastic about connecting people to the tools and services that they need to create the best home experiences and lifestyles.

Key Responsibilities:

• Sales achievement: Meet or exceed sales goals and customer satisfaction objectives by helping build productive workflows within the team and taking ownership of the overall store performance
• Consumer experience: Deliver an exceptional retail store experience by assessing consumers’ perceptions and challenges, providing expert guidance on pr...