Retail Experience Lead at FIKA

Step into the role of Retail Experience Lead at FIKA in Saskatoon, SK, where supervisory skills and a focus on customer satisfaction are key. You will oversee operational standards and staff support.
This position requires you to ensure that the store is running smoothly while providing leadership to team members during shifts. Your experience in retail will allow you to enhance customer relationships and resolve any issues efficiently. FIKA emphasizes the importance of education, compliance, and exemplary customer service.
Key Responsibilities:
• Open and close the store, ensuring security measures
• Deliver high-quality customer service throughout shifts
• Train and mentor new team members diligently
• Professionally handle customer complaints and inquiries
• Implement motivating strategies to achieve sales goals
Requirements:
• 2 years of retail experience minimum
• High school diploma or GED mandatory
• Clear criminal record is necessary
• Requir...