Retail & Guest Relations Manager

Details – Hospitality, Sports, Leisure is the platform responsible for managing the Hospitality, Sports, and Leisure areas of Arrow Global in Portugal. It oversees the management of major hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira, Aroeira, and Madeira, as well as golf courses and equestrian centers.

The Retail & Guest Relations Manager is responsible for defining, implementing, and monitoring the retail and guest experience strategy across a portfolio of golf courses.

This role ensures operational consistency, service excellence, and revenue optimization, acting as a key link between central strategy and on-site teams.

Key Responsibilities:

• Define and implement the overall retail strategy across all golf course locations;
• Establish merchandising guidelines, store layouts, and product positioning standards;
• Curate and manage the product assortment and brand...