Retail & Guest Relations Manager

DETAILS – Hospitality, Sports & Leisure is the platform responsible for managing Arrow Global's Hospitality, Sports & Leisure assets in Portugal. It currently oversees several hotel units located in Vilamoura, Carvoeiro, Lagos, Albufeira and Madeira, as well as the largest golf portfolio in Portugal, including the golf courses in Vilamoura, PGA Aroeira Lisboa, Palmares and Vale Pisão. Internationally, DETAILS also manages two golf courses in Sicily, integrated within the Costa Ragusa destination. In addition, it is responsible for the management of the Vilamoura Equestrian Centre.

The Retail & Guest Relations Manager is responsible for defining, implementing, and monitoring the retail and guest experience strategy across a portfolio of golf courses.

This role ensures operational consistency, service excellence, and revenue optimization, acting as a key link between central strategy and on-site teams.

Key Responsibilities:

• Define and implement...