Retail Innovation Manager (La Florida)

The Role The GM Retail Innovation Manager (RIM) role is to lead and support the GM Divisions’ Field Teams in implementing and evolving the Sales & Services Retailing Model and bring about an industry-leading experience for both our Dealers and Customers. Role Responsibilities Lead and facilitate the CarBravo Digital Retail Platform (DRP) implementation at dealer level for territory. Maintain relationships with key staff including dealers and divisional field personnel, keeping them abreast of DRP Implementation progress, processes, important information, and training. Manage employee immersion process for Future Retail Model including DRP Integration. Oversee the introduction of Vehicle Ordering and Distribution, utilization of Fulfillment Centers, and Mobile Service+. Support Dealers with customer retention initiatives, profitability, inventory management, and problem resolution. Perform monthly dealer visits and internal expense operations. Role Qualifications Bachelor’s degree requi...