Retail Lending Operations Leader At Meridian Toronto

Elevate retail lending efficiency at Meridian as the Leader of Retail Lending Operations. This hybrid role focuses on service excellence, team engagement, and operational initiatives.

As a pivotal leader, you will oversee the delivery of retail lending solutions, ensuring compliance and high service standards. You will collaborate with internal and external partners to drive change and enhance member experience. Your leadership will be crucial in managing a team committed to operational excellence and member satisfaction.

Responsibilities

• Lead team in fulfilling retail lending solutions
• Ensure exceptional service delivery meeting SLAs
• Develop and implement policies to maximize efficiency
• Foster collaboration with partners and vendors
• Manage escalations efficiently and effectively

Qualifications

• 10+ years in financial services, 5+ years in leadership
• Undergraduate degree in economi...