Retail Operations Coordinator

Location: CHANEL Toronto Head Office

Reports to: Retail Operations Manager

Contract: Fixed-term, full-time (6 month contract)

Your Role @ Chanel

As the Retail Operations Coordinator, you will support the key operational initiatives and programs across Chanel Canada boutiques. You will work cross-functionally with boutique teams, retail management, and corporate partners.

Retail Operations & Change Leadership

• Support retail operations
• Collaborate with boutique teams to identify operational improvements.
• Support change management activities, including stakeholder engagement, communication, and training to maximize adoption of new processes, tools, or standards.
• Act as a liaison between boutiques and head offices, ensuring local needs are addressed and best practices are shared.

Retail Excellence

• Maintain all new and existing operational pro...