Retail Operations Leadership at ROM

Drive retail excellence as the Associate Vice President of Retail Operations at the Royal Ontario Museum in Toronto. Oversee sales and product strategies to elevate visitor engagement.
In this influential role, you will shape ROM's retail landscape by developing buying strategies and enhancing the customer experience. The ideal candidate possesses extensive operational expertise, combined with a passion for cultural initiatives. Your leadership will generate revenue while fostering innovative marketing solutions.
Key Responsibilities:
• Oversee daily retail operations and ensure exceptional customer service
• Implement strategies to boost sales and visitor engagement
• Direct product development that aligns with curatorial objectives
• Monitor key performance indicators to gauge success
• Collaborate on partnerships to enhance retail offerings
Requirements:
• University degree in Retail Business or equivalent
• Minimum 15 years in progressive management ro...