Retail Operations Manager, Luxury Indian Jewelry

Mortantra is opening its Mumbai flagship at Fabindia Khar this summer, and we're looking for the person who'll run it.

We craft heritage Indian jewellery - Kundan, Quartz Polki, Meenakari, Diamante, Mishr, and Temple work on metal bases. 4,000+ designs across collections. Two stores already - Ahmedabad and Chandigarh - and a strong online presence in India and globally.

The Mumbai store is a two-floor format: ground floor walk-in, basement consultation area. The Store Manager owns it end-to-end - revenue, team, customer experience, inventory, daily operations.

You'll own:

• Monthly revenue targets and the daily rhythm that gets you there
• A team of 6 across Sales, Sales Assistants, and back-office
• Customer experience across walk-ins and bridal consultations
• Inventory accountability, daily reconciliation, inter-store transfers
• Local-authority coordination

We're looking for: