Retail Operations Manager

Key Responsibilities Monitor and manage daily branch operations. Conduct regular branch visits and operational audits. Ensure staff comply with company procedures, customer service standards, and operational guidelines. Train, guide, and correct employees where necessary. Step into operational situations directly and demonstrate proper execution standards. Standardize operations, workflow, and customer experience across all branches. Execute marketing activities, outreach programs, eye camps, and operational initiatives. Identify operational problems and implement practical solutions immediately. Ensure discipline, professionalism, and accountability throughout the organization. Work closely with management to improve operational efficiency and business growth.
Graduate
5+ years