Retail Operations Specialist at Purolator

Become a Retail Operations Specialist with Purolator, supporting diverse terminals in Quebec. Focus on enhancing inventory management and customer satisfaction.
In this pivotal role, you will visit and support 18 independent retail locations, ensuring that operational standards are consistently met. Communication and leadership will be your tools for engaging staff and addressing any operational challenges. Your ability to manage multiple priorities and track performance metrics will drive informed decision-making.
Key Responsibilities:
• Maintain operational standards at retail locations
• Engage employees about policies and procedures
• Handle customer service inquiries and complaints
• Plan and support training sessions and activities
• Report on key performance metrics regularly
Requirements:
• Post-secondary education highly regarded
• Retail and customer service experience desirable
• Strong communication and relationship skills
• Proficient wi...