Retail Sales Advisor Blancpain

Responsibilities

• Sales and Business Development
  • Provide excellent client experience and timely, pertinent follow-up for both prospective clients and owners (Customer service)
  • Propose clients for, and participate in, local activation events in line with the Brand Universe
  • Support colleagues in their sales by helping to prepare invoices, gifts, packaging
  • Ensure requests and enquiries (online, email, phone) are followed up in a timely manner
• Develop and maintain a high level of sales technique and watchmaking savoir-faire knowledge
• Follow-up with customer repairs liaising with customer care in Southampton and Swiss headquarters
• Provide reliable information to customers in all matters relating to sales and customer service
• Placing orders for Blancpain accessories, ensuring stock is upto date and available
• Boutique Operations
  • Actively participate in the pro...