Retail Sales and Experience Executive

About ServAuto

ServAuto is a fast-growing automotive aftersales platform based in Malaysia. The company standardizes car care services and ancillaries experience from online to offline, offering transparent pricing and quality assurance through a trusted workshop network. ServAuto combines e-commerce scale with physical network reliability—connecting car owners to quality workshops for oil changes, window tinting, and automotive accessories with one transparent, consistent brand experience.

Role Overview

The Retail Sales & Experience Executive is responsible for delivering an excellent in-store and online customer experience while driving sales through product introduction, upselling, cross-selling, and live streaming. This role plays a key part in building customer trust, increasing conversion, and gathering authentic customer feedback and reviews.

Job Responsibilities

1. Customer Experience (Customer-Centric)

2. Serve walk-in a...