Retail Specialist

Specialist, Retail - SingaporeWould you like to play a key role in helping a NYSE listed global financial services company in retail and operations? Are you ready to unleash your potential in a dynamic organization that is poised to evolve into the next phase of its 173-year history? Join Western Union as a Specialist, Retail.Western Union powers your pursuit. Be motivated by our values: Integrity, Respect, Trust & Innovation.Role Responsibilities:Ensure Western Union Money Transfer services and products are delivered at best-in-class service quality across retail locations and Sub-Agents of Western Union Global Network.Implement new processes to automate service, improve cost-effectiveness, and address service issues with the help of the Operations team.You will:

You will work as a coordinator with internal and external stakeholders for the retail initiatives to bring more traffic to the branches. Responsible to managing individual contributors at branches.