Retail Store Manager at LensCrafters

Join LensCrafters as a Retail Store Manager and enhance customer experience through strong leadership and operational expertise. Focus on team development to drive positive KPIs.

In this pivotal role, you will oversee daily store functions and ensure your team delivers exceptional customer service. Your responsibilities will include analyzing performance metrics and creating effective action plans to boost store performance while hiring skilled team members. Teaming up with the Doctor of Optometry, you will influence the overall customer and patient experience significantly.

Key Responsibilities: • Champion superior customer service standards • Develop and execute training for team members • Analyze reports to enhance store KPIs • Recruit high-performing team members • Partner with optometrists to enrich customer experience

Requirements: • High School graduate or equivalent experience • 4+ years management experience mandatory • Strong influencing and negotia...