Retail Store Manager Role at Coach

Elevate your career at Coach as a Retail Store Manager, focusing on creating exceptional customer experiences in an inclusive environment. Drive sales and team success in a dynamic atmosphere.
In this leadership role, you will guide your store's success by embodying the Coach values while encouraging a collaborative team culture. As you develop your team, responding to market trends will be key in ensuring every customer is engaged. You will champion service excellence and inspire staff to meet their performance goals.
Key Responsibilities:
• Lead sales efforts and profitability across all channels
• Implement strategies focused on customer satisfaction
• Provide exceptional service and handle customer issues
• Build, inspire, and develop your store team
• Manage daily operations, including inventory and payroll
Requirements:
• 1–6 years of leadership experience in retail
• Deep passion for customer service excellence
• Strong operational and business u...