Retail Store Manager

The Retail Store Manager is responsible for maintaining our ‘team member first’ culture and for establishing and maintaining excellent customer service.  This position oversees and is accountable for the operation of a store ensuring maximum sales and profitability through merchandise, inventory, expense control, human resource management, and managing operating costs and shrinkage.  

Essential Functions:

+ Embody the GHC culture of treating our team members as our #1 priority.

+ Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns.

+ Maintain a positive presence in the store by providing excellent customer service. Hold team members accountable for providing exceptional customer service.

+ Give team members the support and guidance they need. Conduct one on one coaching sessions and meetings as needed with team members. Coach team members individually, with expectations and ...