Retail Team Lead Role at Roots

Join Roots as a Team Lead to create a customer-first culture in Waterloo, Ontario. Drive sales success and operational excellence with a focus on teamwork.
We are hiring a Team Lead for our Conestoga Mall store. Your role will bridge leadership and sales, providing essential support to store management and actively leading your team. You will foster an outstanding customer experience and ensure the store runs smoothly in alignment with company goals.
Key Responsibilities:
• Promote a customer-focused selling culture
• Execute store operational activities and action plans
• Coach associates to enhance their customer service skills
• Facilitate onboarding and training of new team members
• Delegate tasks for efficient store operations
Requirements:
• 1+ years’ experience in apparel retail environments
• Demonstrated ability to lead a sales team effectively
• Competence in POS management and reporting
• Strong organizational and problem-solving abilitie...