Retail Trainer

Job Responsibilities:

HRD Corp & Training Administration

• Manage HRD Corp (HRDF) claims, documentation, and compliance requirements.

• Coordinate training schedules, attendance materials, and evaluations.

• Maintain accurate training records, reports, and training cost tracking.

• Liaise with internal teams, trainers, and external training providers.

Retail & Corporate On-Boarding

• Coordinate and conduct onboarding programs for new retail and corporate hires.

• Deliver modules on company culture, service standards, and basic operations.

• Ensure consistent onboarding experience across outlets and departments.

• Collect feedback and support continuous improvement initiatives.

Product Training

• Support development and delivery of product training programs.

• Ensure accurate product knowledge aligned with brand standards.

• Coordinate product ...