Retail Vertical Customer Success Junior Manager

As a Retail Vertical Customer Success Leader, you will lead the development and execution of strategic and commercial activities for key retail clients, acting as a trusted advisor and primary point of contact. You will deeply understand retailers’ businesses, priorities, and challenges to identify strategic opportunities and actionable insights, ensuring client satisfaction through high-quality, value-driven solutions powered by NielsenIQ.

This role is responsible for meeting NielsenIQ business objectives by driving long-term partnerships with retailers, leveraging advanced KPIs, analytics, and expert solutions to support strategic planning and measurable business impact.

Responsibilities

• Develop, lead, and align strategic plans and Joint Business Plans with key retail clients to ensure value generation and effective service delivery.
• Conduct peri...