Retention Specialist

JENNY BIRD
Full-time Toronto, Ontario Business Operations Specialists
Posted:
June 04, 2026
Location:
Toronto, Ontario, Canada

Job Description

Hi, I’m Jamie Erkonak from JENNY BIRD , and I am the Sr.


Director of Retention Marketing and Client Experience.


I joined the company 2 years ago, and have had an amazing experience so far leading our strategy for retaining new customers and crafting amazing experiences to celebrate our customers.  This is a very exciting time for our team, with limitless possibilities and creativity at the forefront.


Our teams include sales, marketing, design, creative services, production, operations, people experience and finance, with a global partnership network.


Our staff are award-winning visionaries, led by an all-woman executive team.   We are a fast moving, complex business with direct to consumer, wholesale and major department sales channels with customer experience at the core.


We value our partnerships, developing and strengthening our relationships with our boutiques and majors.


We are inspired by our cons...

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Job Overview

Job Type: Full-time
Location: Toronto, Canada
Posted: June 04, 2026
Deadline: July 14, 2026