Retention Strategy Leader: Lifecycle Growth & Engagement

bolttech in Kuala Lumpur is seeking a strategic leader for customer retention to drive initiatives in device protection and micro-insurance services. You will analyze customer behavior to develop targeted retention strategies across telecommunications and retail partners, enhancing customer engagement and reducing churn.

The ideal candidate has over 10 years of experience in customer lifecycle management and is skilled in data-driven retention strategies. Strong leadership and communication skills are essential for this role.