Retentions Consultant

We’ve got a position available for a retentions consultant

Company: King Price

Purpose of position:

Communicating with clients and managing relationships in order to increase loyalty and retain their business.

Responsibilities:

• Handling difficult client calls


• Retaining clients as part of the King Price royal family


• Dealing with client queries and complaints in a competent, efficient and professional way, and in accordance with the company’s quality and performance standards


• All dealings with clients must be in alignment with the company culture and values

Requirements:

• Matric or matric equivalent (essential)


• Previous retentions experience (beneficial)

Skills and Attributes:

• Sales and client ...