Job Description
Let's Write Africa's Story Together
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
naResponsible for processing of all cancellation or surrender requests of policies including but not limited to handling inbound and outbound calls.Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets.
Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards.
Manage time and workloads to ensure that deadlines and targets are met.
Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer.
Perform proactive and reactive activities designed to retain customers including but not limited to contacting clients to...
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Submit your application for the Retentions Consultant position at Old Mutual Limited.
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