Return & Refund - Project Management

Shopee Manila, National Capital Region, Philippines

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Shopee Manila, National Capital Region, Philippines

Join to apply for the Return & Refund - Projects role at Shopee

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• Drive continuous improvement initiatives to optimize the Return and Refund process, identifying key opportunities to enhance user experience
• Identify functional/product gaps and design data-driven solutions through analytical and conceptual problem solving
• Provide clear, actionable insights to guide strategic decision-making through regular reports and presentations to senior leadership
• Lead and manage high-impact, cross-functional projects from initiation to implementation
• Evaluate t...