Returns Officer

Gadget Boss is a leading e-commerce company dedicated to delivering quality products and outstanding customer service. We aim to provide a seamless shopping experience through our wide product range and commitment to customer satisfaction. Role: Returns Officer You will oversee and manage the returns process, ensuring accuracy, efficiency, and positive customer outcomes. Key Responsibilities:

• Process returns, exchanges, and refunds promptly and accurately
• Inspect returned products for resale eligibility
• Communicate with customers to resolve return-related issues
• Coordinate with customer service and logistics teams for smooth transactions
• Track return trends and suggest process improvements
• Maintain accurate records of returns and inventory

• Experience in retail or e-commerce returns (advantageous)
• Strong attention to detail and organizational skills
• Excellent c...