Revenue & Collection Coordinator (Basic + Commission)

Job Description:

• Build reliable, trusty and long-term relations with assigned customers
• Negotiate & motivate customers to carry out their loan's obligations
• Provide an up to date information to customers about their current debt and channels of repayment
• Follow up with customers who did not fulfill their promises to pay
• Establish repayment schedules based on customer's financial situations
• Fulfil the KPI's established by Collection managers
• Provide high-quality customer service for delinquent clients based on best practices

Job Requirements:

• Experienced in related field (Financing , Servicing)
• Good communication skill
• Problem-solving and argumentation ability

Pay: RM2, RM2,400.00 per month

Benefits:

• Professional development

Work Location: In person