Risk Program Operations Analyst

Job Overview

As an Analyst within the Ecosystem Risk Insights and Controls team, you will drive the launch and operationalization of a regional risk program, building the framework, process, and monitoring capabilities to identify and remediate elevated risk merchants. You will engage with a diverse range of stakeholder groups in our AP markets and the Singapore Market Support Centre to educate, advise and align, ensuring smooth operations of the programs.

Key Responsibilities

• Monitor, investigate and report on the Merchant Elevated Risk Program performance through intelligent and efficient use of data analytics and dashboards.
• Manage the notifications and billing of program fees and non-compliant assessments when applicable.
• Communicate with clients and internal stakeholders on program identifications and updates.
• Support automation efforts and tool design to leverage technology for efficiency and greater quality. <...