Roadside Operations Specialist (m/f/d)

We are looking for a Roadside Operations Specialist (m/f/d) to join our team at SIXT. In this role, you oversee roadside operations, ensure service quality, and manage escalations in real time to deliver a seamless customer experience. Your expertise will help optimize operational processes, strengthen partner performance, and maintain high service standards across markets. If you have a proactive mindset and thrive in dynamic, fast-paced environments, join Team Orange!

YOUR ROLE AT SIXT

• You monitor roadside assistance cases in real time to ensure high service standards and fast response times across markets
• You manage escalations efficiently, coordinating solutions with internal teams and external partners
• You analyze partner performance and service quality to maintain global operational standards
• You identify service gaps and drive process improvements to enhance the customer experi...