Robotic Process Automation

ROLE PURPOSE
The RPA Support Specialist is responsible for the design, development, support, and continuous improvement of Robotic Process Automation (RPA) solutions within the Bank. The role ensures the delivery of resilient, scalable, secure, and reusable automation solutions in line with RPA best practices, group policies, and regulatory requirements.
The role oversees the full automation lifecycle—from feasibility assessment and solution design through development, testing, deployment, and production support—while collaborating closely with business analysts, architects, technology risk, and security teams to deliver process efficiencies and operational stability.
DUTIES AND RESPONSIBILITIES
Analyse and assess automation opportunities, determining feasibility and supporting testing, deployment, and ongoing production support.
Design, develop, and maintain RPA workflows and reusable components in accordance with approved RPA standards, methodologies, and security poli...