Robotic Process Automation (RPA) Consultant
NECJob Description
Job Description
As an RPA Consultant for Emergency Services, you will drive digital transformation for police, fire, and rescue organisations. Your work will enable frontline responders and control room staff to focus on critical incidents by automating repetitive, high-volume tasks, improving data accuracy, and ensuring compliance with public safety standards. You will collaborate with operational teams to deliver automation solutions that enhance service delivery, resilience, and public trust.
Key Responsibilities
Customer Engagement & Consultancy
Serve as a trusted advisor to police, fire, and emergency service clients, shaping automation roadmaps aligned with operational priorities and compliance requirements.
Conduct discovery workshops and process assessments with control room, back-office, and frontline teams to identify automation opportunities.
Translate operational challenges (, incident reporting...
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