Role in Front Office (VUQ)

ABOUT THE FUNCTION



This function is to ensure exceptional Guest Experience in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless stay experience. Ensure that each guest becomes a happy fan of our Rooms and other facilities, by delighting them from Check in until Check out.



WHAT YOU WILL NEED TO SUCCEED



+ Genuine service personality, with high EQ.

+ Minimum 4 years’ experience in Hospitality industry.

+ Minimum 2 years’ experience in a Supervisory role / similar experience in a 5 star hospitality industry.

+ Minimum of a high school diploma is required/ College degree in Hotel Management or a related field is preferred.

+ Minimum of 1 – 3 year experience in a similar position in a 5-star hospitality company.



PERFORMANCE DRIVEN CULTURE; WHAT WILL YOU BE MEASURED AGAINST



+ Conduct all operational tasks in F...