Room Controller

**Additional Information**
**Job Number** 26069382
**Job Category** Rooms & Guest Services Operations
**Location** Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentati...