Rooms Administrative Assistant - Park Hyatt Phu Quoc - Vietnamese Nationality only

**Description:**

To assist with the administrative tasks of the Director of Rooms, with strong communication to ensure the smooth and effective running of the department.

**MAIN DUTIES**

**Administration**

Manage correspondence (emails, faxes, letters, reports).

Maintain records, contracts, and confidential documents.

Organize office systems and filing (manual and electronic).

Assist with time & attendance tracking and hotel management rosters.

Create purchase orders and online forms.

Schedule appointments and prepare meeting minutes.

Handle room reservations and guest correspondence.

**Customer Service**

Provide excellent service to internal and external customers.

Resolve inquiries and complaints efficiently.

Foster positive relationships with guests and colleagues.

Support proactive task management for smooth division operations.

**Personnel...