Routing Solutions Specialist (Hybrid)

A technology staffing company in Colombia seeks a Telecom Workflow Support Consultant to enhance contact center operations through effective call routing. In this hybrid role, you'll manage routing requests, collaborate with IT teams, and serve as a subject matter expert. Candidates should have a Bachelor's degree and 2-5 years in contact center or telecom support. Strong technical skills in telecom systems are required, along with excellent communication and problem-solving abilities. Fluency in English is necessary. #J-18808-Ljbffr