Routing & Telecom Solutions Specialist

A global payments technology company is seeking a Telecom Workflow Support Consultant in Colombia. The role involves managing call routing requests, maintaining routing documentation, and collaborating with technical teams to execute updates. Ideal candidates will have 2-5 years of experience in telecom support with proficiency in systems like NICE and Genesys. Strong communication skills and a problem-solving mindset are essential as this is a hybrid position, requiring both in-office and remote work.
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