Roving Store Supervisor

Summary of Functions:

The Roving Supervisor is responsible for monitoring, supporting, and ensuring smooth operations across all assigned store branches. This position ensures compliance with company standards, operational efficiency, and quality customer service in coordination with the Retail Store Manager.

Functions:

• Conduct regular visits to store branches to monitor operations and performance.
• Ensure all store staff follow company policies, procedures, and safety protocols.
• Evaluate branch cleanliness, product display, and overall store presentation.
• Assist in training and coaching store staff to maintain service excellence.
• Coordinate with the Retail Store Manager regarding operational concerns and recommendations.
• Prepare and submit roving reports highlighting store performance, issues, and action plans.
• Support branches during peak hours, events, or staff shortages.
• Address cus...