Royal Service Agent - Full Time

Royal Service (Call Centre) Agent

You can hear a smile over the phone, and yours sets the tone for unforgettable experiences.

As a Royal Service Agent, you'll be the voice of the hotel, delivering warm, professional service via phone and text to guests throughout their journey, from pre-arrival to departure. Your friendly and knowledgeable approach ensures each guest feels genuinely welcomed and cared for. In this pivotal role, you’ll also collaborate with various departments to ensure smooth communication behind the scenes.

What’s In It for You

• A supportive, inclusive, and empowering workplace where people are at the heart of everything we do
• A fun and passionate hospitality team committed to making the world a more welcoming place
• Competitive starting wage of $26.99/hour, increasing to $33.74/hour after probation
• Complimentary meals during shifts through our Colleague Di...