RQ09180 - DevOPS/Cloud Engineer - Senior

About the job RQ09180 - DevOPS/Cloud Engineer - Senior

• Provide senior level expertise in AWS cloud platform.
• Provide design, build and support for cloud environments to create solutions for Contact center domain.
• Lead the design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis
• Monitor and assess the performance of applications in a cloud environment to ensure solutions are available
• Participate to create, test and implement safeguards to maintain data integrity and protect against unauthorized access
• Regularly review production logs, providing analysis & suggestions to implement measures in a proactive manner
• Hands‑on experience with microservices and distributed application architecture, such as containers, Kubernetes, and/or ser...