RQ10345 - Specialized IT Consultant - Intermediate

Description:

• Provide daily ongoing Tier 2 subject matter expertise to clients with MS GP 2018, BSSI HFM and Logibec MMS through the Footprint ticketing system or other mechanism 
  
• Prioritize regularly scheduled support activities along with urgent, often unscheduled support requests with a high level of responsiveness and time sensitivity. 
  
• Liaison between users and other team members including Database Administrators (DBA’s), System Administrators, Network Administrators, Privacy and Security Specialists, and Software Subject Matter Experts
  
• Identify application defects and assist in compl...