RR-0259377- Sr Analyst I Infrastructure Services

DXC Technology

Full-time Chennai, Tamil Nadu Computer Occupations

Posted:

June 07, 2026

Location:

Chennai, Tamil Nadu, India

Job Description

Job Description:
Key Responsibilities
Knowledge Strategy & Governance
Define and maintain the Knowledge Management framework aligned with organizational and ITSM standards (e.g., ITIL).
Establish knowledge governance, review cycles, quality standards, and ownership.
Ensure compliance with information security, data privacy, and regulatory requirements.
Knowledge Creation & Maintenance
Develop, curate, and maintain knowledge articles, SOPs, FAQs, runbooks, playbooks, and learning materials.
Review and validate knowledge content for accuracy, relevance, and usability.
Ensure knowledge is updated promptly following process, tool, or service changes.
Tool & Platform Management
Manage KM platforms such as ServiceNow Knowledge Base, SharePoint, Confluence, or similar tools.
Enable effective search, taxonomy, tagging, and...
                

Apply for this Job

Submit your application for the RR-0259377- Sr Analyst I Infrastructure Services position at DXC Technology.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: Chennai, India

Posted: June 07, 2026

Deadline: July 17, 2026