RTA Workforce Supervisor: Forecasting & Intraday Lead

A leading outsourcing company in the Philippines is seeking a Workforce Supervisor to oversee a team of analysts responsible for workforce planning and intraday management. The ideal candidate should have strong analytical skills, with a proven track record of leadership in call centers. They will ensure optimal staffing levels during peak hours and develop effective scheduling strategies. This role requires experience in analytical modeling and proficiency in relevant software, with the willingness to work shifts as needed.
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