SaaS Client Relationship Manager

SaaS Client Relationship ManagerRemoteRole Description

This is a full-time role for a SaaS Client Relationship Manager , you will manageand grow relationships with SaaS customers to ensure satisfaction, retention, and revenue expansion. Act as a strategic partner aligning client goals with platform capabilities. Drive adoption, renewals, and long-term value across assigned accounts.

Location: Remote

Qualifications

• 3–7 years in SaaS account management, customer success, or client relationship roles
• Strong understanding of SaaS subscription and revenue models
• Experience managing mid-market or enterprise clients
• Excellent communication and stakeholder management skills
• Proven ability to drive renewals and expansion revenue
• Strong business acumen and problem-solving ability
• Experience collaborating with technical and product teams

Responsibilities

• Serve as the primary point o...