SaaS Customer Success Engineer — Delightful Support Triage

Obsidian is seeking a Support Specialist to enhance user experiences on our platform. As the first point of contact, you'll respond to user inquiries, triage issues, and liaise with the engineering team to resolve problems. Candidates should possess web application debugging skills and SaaS product knowledge.

The role requires strong written communication in English, and we value diversity in candidates as we seek innovative thinkers to join our fast-growing team.