SaaS Customer Support

Omni HR
Full-time Malaysia, Malaysia Other-General
Posted:
March 02, 2026
Location:
Malaysia, Malaysia, Malaysia

Job Description

About us

Omni HR is a VC-backed SaaS startup in Singapore.

We free HR teams from administrative cycles by automating the entire employee lifecycle – from recruitment and onboarding to employee engagement and payroll – allowing them to focus on strategic work that drives business growth.

Founded in 2021 and backed by leading HR tech investors, Omni powers Asia's fastest-growing companies with our customizable HR tools.

What we are looking for

We are seeking a
SaaS Customer Support
to deliver exceptional support to our clients, ensuring their success and satisfaction with Omni HR's platform. In this role, you will be the first point of contact for customers, providing timely assistance, troubleshooting issues, and guiding clients in making the most of our HR solutions. You will also gather feedback to help improve our products and services and work closely with internal teams to ensure a seamless client experience.

The ideal candidate ha...

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Job Overview

Job Type: Full-time
Location: Malaysia, Malaysia
Posted: March 02, 2026
Deadline: April 11, 2026