SaaS Implementation Consultant – Life Sciences

About the role

As a SaaS Implementation Consultant – Life Sciences, you will act as both a business consultant and expert advisor, guiding customers through the implementation lifecycle of Binocs. This AI-driven solution optimizes scheduling and planning for QC laboratories and Cell & Gene Therapy facilities, transforming complex workflows into streamlined, data‑driven processes. Your mission will be to deliver tailored configurations that integrate seamlessly into the customer’s business environment, driving measurable impact and long‑term success.

In This Role, You Will

• Analyse and Understand Business Processes:
  • Prepare, lead, and follow up on customer workshops to uncover current set‑up (business and dataflow), value expectations, and current ways of working.
  • Dive deep into the operational workflows of laboratories and supply chains, identifying opportunities to enhance efficiency and productivity with business‑savvy Bin...