SaaS Support Engineer I: Azure, SQL & Troubleshooting

JDA Software is looking for a Support Engineer to provide functional and technical support for Blue Yonder SaaS solutions. This role entails working with global teams to resolve issues and maintain customer satisfaction.

Candidates should have at least 2 years of experience in a customer-facing role, preferably in software support, and a Bachelor’s degree in a relevant field. Skills in SQL and programming languages like Java are essential.