SaaS Support Specialist | Troubleshooting Pro

Restaurant365 in Ciudad de México is looking for a Support Specialist to assist customers with questions across the R365 platform. This role involves troubleshooting various workflow and data-related issues, guiding customers toward best practices, and collaborating with teams to find solutions.

The ideal candidate is detail-oriented and thrives in a high-volume SaaS support setting. Strong communication skills, along with 1+ year of customer support experience, are essential for success in this role.

A comprehensive benefits package is provided, along with competitive compensation ranging from $255,000 to $385,000 MXN annually.