SaaS System Analyst

Job Responsibility:

• Own end-to-end release readiness across Staging, UAT, BETA, and Production.
• Compile and maintain PRDs, functional specifications, and acceptance criteria to support development, testing, and release readiness.
• Recommend Go / Conditional Go / No-Go decisions based on system readiness and operational impact.
• Drive teams to meet committed release deadlines and enforce cut-off dates.
• Lead client-facing discussions during onboarding, implementation, and go-live.
• Identify and mitigate go-live risks impacting hotel operations, bookings, or payments.
• Continuously improve release, deployment, and onboarding processes.
• Contribute to defining functional requirements and acceptance criteria for feature improvement and new features.

Job Requirements:

• Bachelor's degree in IT, Computer Science, Software Engineering, or related field.
• 2–4 years' experience as a System An...